PRIVACY AND DATA PROTECTION POLICY

In compliance with the General Data Protection Regulation (GDPR), we inform you that the personal data you provide through the ARTEFACTUS online store will be treated confidentially and used solely for the purposes indicated in this privacy policy.

DATA CONTROLLER
ARTEFACTUS is the company responsible for processing the personal data provided through the website.

PURPOSE OF DATA PROCESSING
The personal data provided by ARTEFACTUS users will be used solely for the following
purposes:
• Processing the services offered through the purchase of tickets to ARTEFACTUS events.
•Sending information about ARTEFACTUS events and services that may be of interest to the user.
•Compliance with legal obligations.

LEGAL BASIS FOR DATA PROCESSING
The processing of personal data provided by ARTEFACTUS users is based on the user’s consent, as well as the necessity to carry out the services contracted through ARTEFACTUS and the fulfillment of legal obligations.

DATA RETENTION PERIOD
The personal data provided by ARTEFACTUS users will be retained for as long as necessary to fulfill the purposes for which they were collected, as well as to comply with corresponding legal obligations.

USER RIGHTS
ARTEFACTUS users have the following rights regarding the processing of their personal data:
•Right of Access: Users have the right to obtain information about the personal data collected about them and how it is being processed.
•Right of Rectification: Users have the right to request the correction of inaccurate or incomplete personal data collected about them.
•Right of Erasure: Users have the right to request the deletion of the personal data collected about them, provided there is no legal obligation preventing its deletion.
•Right to Object: Users have the right to object to the processing of their personal data under certain circumstances, such as when processed for direct marketing purposes.
•Right to Data Portability: Users have the right to receive the personal data collected about them in a structured, commonly used, and machine-readable format and to transmit that data to another data controller without hindrance.

DATA SECURITY
ARTEFACTUS is committed to adopting the necessary technical and organizational measures to ensure the security of the personal data provided by ARTEFACTUS users and to prevent its alteration, loss, unauthorized processing, or access, taking into account the state of technology, the nature of the data stored, and the risks to which it may be exposed.

CHANGES TO THE PRIVACY POLICY
ARTEFACTUS reserves the right to update and modify this Privacy Policy at any time without prior notice. If we make significant changes to the way we process your personal information, we will notify you through a notice on our website or via another communication channel.

CONTACT
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights as set out in this Privacy Policy, please contact us at info@artefactus.us.
If you have a complaint about how we handle your personal information, you can notify us at info@artefactus.us, and we will do our best to resolve it. Alternatively, you can contact your country’s data protection authority for more information or to file a complaint.